Security & Infrastructure
Last Updated: January 31, 2026
Our Commitment to Security
At Realty OS, we understand that real estate transactions involve sensitive personal and financial data. We have built our platform with a security-first mindset, adhering to industry best practices to protect your brokerage's data integrity, confidentiality, and availability.
Encryption
In Transit
Required
Compliant
1Infrastructure Security
Cloud Providers
Our infrastructure is hosted on AWS (Amazon Web Services), Google Cloud Platform, and DigitalOcean, utilizing their SOC 2 Type II compliant data centers with 99.99% uptime SLAs.
Network Protection
We employ Virtual Private Clouds (VPCs), Web Application Firewalls (WAF), and DDoS protection to shield our servers from malicious attacks.
Containerization & Isolation
Services run in isolated containers to minimize the impact of any potential breach. Each organization's data is logically separated.
2Data Encryption
At Rest
All customer data (database records, uploaded files, backups) is encrypted using AES-256 encryption.
In Transit
All data transmitted between your device and our servers is secured via TLS 1.3 with perfect forward secrecy.
Key Management
Encryption keys are managed via AWS KMS (Key Management Service) with automatic rotation policies and hardware security modules (HSMs).
3Access Control
Multi-Factor Authentication (MFA)
We support MFA for all user accounts and enforce it for administrative access. Compatible with TOTP authenticators and hardware keys.
Least Privilege Principle
Employee access to production data is restricted based on the principle of least privilege. Access logs are audited quarterly.
Identity Management
We use industry-standard JWT (JSON Web Tokens) with short lifespans and secure rotation for session management.
4Vulnerability Management
We proactively identify and remediate security risks through:
Code Scanning
Automated dependency scanning (SCA) in CI/CD pipelines
Static Analysis
Weekly SAST for security flaws and vulnerabilities
Pen Testing
Annual third-party penetration testing
5Incident Response
72-Hour Notification Commitment
In the event of a security breach, Realty OS has a dedicated Incident Response Team. We are committed to notifying affected customers within 72 hours of confirming a data breach, in compliance with PIPEDA and GDPR requirements.
Security Concerns?
If you discover a security vulnerability, please report it responsibly to security@getrealtyos.com
We appreciate responsible disclosure and will work with you to address any legitimate security concerns.