Privacy Policy
Last Updated: January 31, 2026
Privacy at a Glance
You Own Your Data
Your client information belongs to you, always.
No Data Selling
We never sell your personal information.
Bank-Grade Security
AES-256 encryption for all your data.
1Information We Collect
We collect information to provide better services to our users. This includes:
Account Information
Name, brokerage affiliation, email address, phone number, and professional credentials.
Client Data
Information you input about your leads and clients, including names, contact details, and property preferences.
Usage Data
How you interact with the dashboard, AI tools, and features to improve our service.
2Data Rights & Ownership
You Own Your Client Data
Realty OS does not claim ownership of the contact lists or deal documents you upload. However, you grant Realty OS a worldwide, royalty-free license to use, host, store, and modify such data solely for the purpose of providing the Service to you (e.g., generating AI summaries, analytics, and insights).
3How We Use Information
We use the data we collect to:
- Provide, maintain, and improve our services
- Process your transactions and manage your account
- Train our AI models (only on anonymized, non-PII data)
- Send you service updates and important notifications
4Data Security
Encryption at Rest
AES-256 encryption for all stored data
Encryption in Transit
TLS 1.3 for all data transmission
Access Control
Strict role-based access with MFA
Regular Audits
Quarterly security assessments
5Sharing of Information
We Do Not Sell Your Data
We never sell your personal information to third parties. Period.
We may share information with trusted third-party vendors (e.g., AWS for hosting, OpenAI for AI features) only as necessary to provide the Service. All vendors are bound by strict confidentiality agreements.
6Your Rights
Under PIPEDA, you have the right to:
Privacy Questions?
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact our Privacy Officer at privacy@getrealtyos.com